Contact Us

Have a question about your order or our products? We're here to help.

Email: support@merchsage.com

We respond to all inquiries within 1–2 business days.

Before You Write

Check our FAQ — it covers the most common questions about orders, shipping, and defective items.

Reporting an Issue With Your Order

If your item arrived damaged or defective, include the following in your email so we can assist you quickly:

• Your order number
• A clear photo of the issue

We'll review it and follow up as soon as possible.

Ownership

MerchSage.com and all affiliated creator stores are owned and operated by PRISMATIKORBIT LDA (NIPC 515154970), a private limited company registered in Portugal.

Physical correspondence can be sent to:

PRISMATIKORBIT LDA
Avenida Duque de Loulé 24, 7º Esqº
1050-086 Lisbon
Portugal